adventure

Price is Not Right

Oh a few years ago I booked my first flight on Spirit Airlines. It was a treat to say the least. Discount airline means you need to have really low expectations. For this trip I went with the low price deal having no idea how thrifty the experience would be. In the end I vowed never to fly Spirit again and have held true to my word.

However, I had to use Jet Blue recently to get to a destination that carrier frequents on short notice. Cheap was key. My memories of Spirit were tugging on my emotions. Don’t do it my subconscious was saying, but I didn’t listen. I went with the cheap seat as it was just one day in and out. I could pack light.

First email: warning no baggage with this ticket. Just a personal bag like a purse or backpack.

Reminder: no overhead storage with this seat.

Attention: if you have to check a bag it’s a minimum of $65 at the gate.

I have a backpack. I’m packing light. Somehow I think putting my underwear in the bag might cause me to check the bag for $65. I’m seriously having anxiety over the 10 email warnings I’m getting what what I can’t do. Holy cow. Does this leadership team think this wins over customers? For the first time I took out a measuring tape to make sure my backpack fit the dimensions. Insanity.

I can’t wait for the bumpy flight. The no leg room. The lack of snacks. The grouchy people. The overall shitshow I signed myself up for. Why oh why do I torture myself to save a buck? But of course I need to wait. 7:32 pm departure. The time comes and goes.

It’s dead silence on the dark plane while we sit at the gate. Still have a glare from the screen in front of me that I can’t turn off. Just the normal babies crying despite me wearing headphones. I know I said it was quiet, but the babies pierce through with their cries amidst the silence of others. The screen in front of me is all advertisements to pay money for access.  Taunting me during this wait. I wonder how many cave in. Oh, how I miss Delta.

I get an email before I hear an overhead announcement. Take off is now 7:59, but it’s already past 8. The first announcement says we are waiting on bags to be loaded. Okay sounds legit. Or does it? Then I stew on that for a bit since I have time.

15 minutes later, the update is well they are short staffed with laborers to load. It’s taking longer than expected. This is funny. Good thing I still have internet. The guy next to me also has the nervous shakes. One leg goes up and down. Fast. Slower. Super fast. I think it’s nerves but it could be time to go to the bathroom. If he keeps it up I will have to go.

 I almost forgot to mention the poor dad with 2 boys under age 10 who were split up. The dad is in one of the front rows. I’m guessing a six year old is across from me. The other 8 year old is between them. The one closest to me has no headphones. No family. No stacks. I feel for him and the lady next to him who is trying to help him cope. Just heartbreaking. I guess that’s another downside of cheap airfare. You don’t get to sit together unless you pay the fee. 

Just got another email. Another 15 mins are added to take off. I guess the cheap airfare accounts for your time wasted which would then equate to the cost of Delta. I guess I have learned another lesson. Plan ahead to avoid having to choose cheap again. Deadline missed again. 

I will end this post here as it’s about as much negative as I can stand to write about. Well, it’s enough for today anyway. Tomorrow I rant again if I am at the gate for hours.

anonymous letters

Feedback

Feedback is a general term. Feedback is all around us. It can be good or bad. It can be positive or negative. It can be insightful or misinformed. It can be valuable or trash.

As my dad would say, opinions are like assholes. Everyone has one and they all stink. But when someone is paying you or has power over you, their opinion holds greater weight. You can’t just dismiss it as meaningless, no matter how short sighted or bewildering it may be. I guess that’s when, for me, it goes beyond just random opinion and becomes feedback.

Everyone likes positive feedback. It’s great when people love you. But what about when it’s negative? I used to spin out over criticism. I took it personally. I would spend days hashing it over in my mind, maybe with a friend I trusted. I’d often want to take my ball and go home and not play in whatever arena it was anymore. Why play if I am not good at it?

Now I try to reframe criticism as feedback. I think to myself, this person is telling me what is important to them. If my boss is unhappy with things lying around my workplace? He is telling me that his priority is how things look. If he takes me out of meetings that are about teaching and learning, he is telling me my priorities should be elsewhere. If he gets excited about special events and pizza parties, that’s where my attention needs to be.

Same holds true in sales. If a customer doesn’t like what I am selling and they tell me, it’s an opportunity to listen and adjust. I can learn what a customer values by listening to their feedback.

I may see things differently. I can argue that I didn’t get into education and earn a PhD to spend hours on clerical work. I can tell them all the things I do to help teachers. I can explain to a customer all the subtleties and value that I believe they missed.

Maybe I’ll change their minds, maybe not. Maybe I care, maybe I don’t. It’s my choice to play in the sandbox or leave. I can adjust my energy and priorities to match what others want or I can do something else.

Deep down I am a people pleaser and I like gold stars. But I have learned that I can control the amount of importance I give to others’ feedback, whether it’s positive or negative or somewhere in between. I can shake my head and keep going and not let it pull me from my path. Take it for what it’s worth and know that it does not determine my personal worth. Full stop.

coaching

Kindness Note

I received a note of kindness or gratitude a couple of weeks ago from a previous person I coached. It was unexpected and full of sweetness from a young lady. I was over the moon excited that day because I was happy I made an impact.

Then just a few days ago I received another note of thanks but this one was a little different. This was from a player who didn’t make my team but worked hard as an alternate and continued to work on themselves to grow. They didn’t make my team but they made the next team they tried out for. They were appreciative of the coaching, development plan provided, and belief instilled in them despite my short interactions. I was literally swept away by a second young person.

I was again over the moon excited that whole day because I made an impact. It got me thinking about the depth of our relations, impacts and so much more. Many of the kids I coached have reached seniors in high school. Some will go on to play in college while others will enjoy their last years at the high school level.

Whatever their path I’m still cheering for them from afar. Who knew when I coached first graders, fifth graders, or high schoolers how deep my impact would go? I was doing a volunteer job. One I took pride in and invested not only my time but my everything in. It seemed thankless on some days yet it was all worth it when I look back.

There are days I miss coaching. There are also days I’m glad to not be coaching due to politics. At the end of the day I have years of coaching to look back on and I have years ahead to cheer for those I coached as they grow even more. This is the fun part or the added benefit of being a coach. The gift that keeps on giving.

As college commitment times are upon us, I am looking forward to seeing who gets invited to play at the next level, aka college. Not all may desire this path and that is okay. I will just cheer for them when they reach their own milestone, whatever they set in their mind as their next big thing.

I am forever grateful for my coaching time, families that have become friends, kids who have grown to adults and everything that goes along with coaching. The smiles, high fives, tears, wardrobe malfunctions, silly stories, etc.

If you have a chance to mentor or coach a person at any stage in life, go for it. You will receive an abundance of pride in helping another reach their potential that they may not see in themselves.