challenges, travel

Southwest Shitshow

Today I am flying across country. From one cold front to another. Snow coverings to celebrate a white Christmas this year and frigid temps that call for warm blankets and toasty fires on the home front with my puppies. A welcome I gladly await but sadly have postponed it thanks to Southwest Airlines and their poor service.

I had been magically flying just above the clouds somewhere on the way to Denver, Colorado. It was a peaceful time of reflection. I was thinking of all the people I have in my life that are amazing yet missing those who aren’t with me this holiday season. As I was flying high I felt the presence of those I miss this year. It was almost like the clouds had names of loved ones gone too soon. At this point in the day there was a calm in the air. Not a worry in the world and I was looking forward to being home.

After landing in Denver, the trip home became a little more complex. Staffing shortages for Southwest Airlines were spiraling out of control for days and today things were supposed to be back on track. That was false. Insanity was lurking everywhere. Crying people everywhere. Cops patrolling gates which is not normal. Emotional outbursts at counters. Lines for days at every Southwest counter yet no supervisors in sight and guess what corporate is closed for the holiday!

The backlog and staff shortages caused rippling effects across the county but Denver was one of the most hard hit. The airline swears it was not poor planning on their part rather storm related issues but I beg to disagree. Plane after plane delayed or cancelled waiting on flight attendants to show up to staff a flight or pilots running out of time due to long delays and federal regulations. I have never seen planes sitting at a gate for hours waiting for staff to load the hundreds of people waiting to get on the plane. Most gates had no attendants either because all those who showed up for work didn’t appreciate the hounding of those waiting for a human to give an update.

Fast forward: many hours sitting and being shuffled gate to gate only to watch planes sit idle or get unloaded due to no staff, incomplete flight crew, or in my case over time limit pilots. It was pure insanity and I was in the midst of it. Then finally we load onto a plane at 8:45 pm and sit for over and hour. Babies crying. People getting anxious of why the plane hasn’t moved. The list goes on and on. Then they take us off the plane because the pilots are under the federal guidelines but their union contracts says they can’t fly. Oh the crowd went wild. Anger was written on many faces while tears well up in the eyes of tired and hungry kids. No hand out of water or blankets for those forced to sleep in the airport. No hotel voucher. Nothing. Just a long line to wait to be rebooked on the computers they kept crashing due to overload of resources. An absolute shit show. The picture above shows the length of every line at every Southwest kiosk. The wait was hours long.

Most rebook options were 2 days out at best, but my case was 12/31 some 6 days later with no access to my bag and no accommodations. Sounds amazing right?

That means you are stranded with no access to bags. Many in tears due to holiday gifts being in their checked bags. No options. Many just stuck. Some elderly couples were in disarray not knowing how to operate the internet swiftly or an app. It was unsettling to watch as folks crumbled around me. A young couple had tickets to Disneyland for first time with young kids and they wouldn’t get that money back or get the experience they had planned. 

I have never experienced such chaos in an airport. Southwest had people stranded for days. My inconvenience seemed minimal in comparison to those traveling with small children or even animals. I heard so many kids crying that just wanted to see Grandma or Grandpa for Christmas. It was awful. Now flip the script to other airlines. They are still flying and the chaos seems mild in comparison despite other airlines taking all the rebooks from Southwest’s incompetence.

In my case it cost me another $1,500 to get home and I had to split up with my child to even make that happen. I had to spent the night in an airport and I had no luggage or hygiene items. By the time I got off my cancelled flight no food places were open. Stores were closed for even water. I will definitely rethink my carryon accessories in the future to prepare for airport Armageddon. When I finally boarded my Delta flight Santa had delivered goodies to all their passengers. Mini stockings full of candy. What a treat and what amazing service. Southwest didn’t even give a bottle a water or blanket to those stranded. What an irony.

Signing off a little sleep deprived. A little annoyed. Most definitely disappointed in Southwest Airlines customer service. 4 hours to wait by phone. An app that crashed. Terminals frozen at the airport. Disconnects on phone and so on. Delta will get my money in the future even if it’s more expensive. Delta even gave out mini stocking goody bags to its passengers on my rebooked flight. So crazy.

I will pick up this with the how to get my bags from Southwest in the coming days.

author moments, awareness, challenges

It’s Been A Week

This week is one for the record books. 

So much to do in my own day-to-day life. The normal tasks. The one-off tasks. The fitness regimen. The community service. The people time. Travel. Life a-z. Then a boom hits. A real shocker nobody could ever plan for. Indirect connection. Direct connection. Neither matters when the boom is so hard the shock wave spirals for miles and miles. That’s what happen when a child dies that is interwoven in communities near and far due to school, church and sports connections.

My community is mourning the loss of a young girl. The day-to-day life seems insignificant yet life continues for our family. A guilt one should not want to feel. As a coach of young girls, I check in on social media. I text. I watch. I have to keep an eye out. I see so much hurt. I check in with other parents to see how grief is setting in on their home front. I see sadness on faces that normally boast bright smiles. I see prayer groups running non stop. Everyone is trying to get by with a little help from……

God

The community

Family

Friends

Loved ones

Many are holding on to cherished memories. Many are wondering why they didn’t get to say goodbye. Others are thinking why did I not do this or maybe why did I say that. When loss hits without warning so many raw emotions are stirred up. Time has become a thief. Time is no longer an option with that person. The loss of not doing is what is so hard.

Healing has begun for this community in some ways. No one will really ever understand the why behind this incident. None of us will really be exactly the same. Some kids will learn lessons and some will sit in the darkness for many reasons. Life is full of experiences and unfortunately death is one of them. Living through loss is where growth can happen even if it’s extremely hard in the moment. I’m learning how to be a better parent for example. I’m learning how to talk more deeply with other parents on how they are handling this type of grief and/or teaching moments.

I am however not passing judgment on the young girl. I am not passing judgment on the others involved. It’s not my place. It’s also not for me to decide who was in the wrong. My job is to be patient. To learn. To love. To be present. That’s it. Just a support role. A support for whomever needs it. When they need it. Today. Tomorrow. A year from now.

I will think of the color blue a little differently now. The baby blue hue that is a memory of her bright light on the world. A soft color to represent an angel in the distance. May her new journey be one that allows her to soar among the powdery blue skies. 

As one is set to be layed to rest. I pause. I reflect on my choices. My guidance to my kids. This could be me. This could be you. This tragedy can happen in your community. Teens are not invincible despite their beliefs. It’s great to feel invincible but we all know as adults how dangerous feeling invincible can be. For now I’m one of the lucky ones. I get to hug my teen. I get to continue the process of looking at colleges. I get to support my teen during this grief.

My heart goes out to the parents who don’t have that ability any longer. My strength goes out to the families whose children’s lives were spared that night. For they feel a different kind of grief and relief and guilt. My resilience is going out to the family of the one who ultimately has to face the legal system for this unfortunate situation. Another angle of this dilemma many may forget about but one that is equally challenging. Families will hurt for years to come. 

As I close my eyes to drift into a peaceful state I say a quiet prayer for all. Everyone needs something. May peace be granted to all in the ways that each needs for healing. I am also praying for healing of all involved in the other teen incidents that just happened to occur close by in the past few weeks as well.

The teen shot leaving school.

The teen stabbed with a box cutter in the school bathroom.

The football player gunned down at the mall.

Signing off as a lucky mom today. Heartbroken for the kids and families impacted by these tragedies. May this be a reminder that we as parents are not invincible. We can all be faced with that uncertainty one day. Stay humble. Be kind. Do what you can to help others. You may need the support one day.

challenges, mental health

A Tragedy

It was spooky season. Fall in the air. Football on Friday, Saturday and Sunday. It’s fall y’all. In the south fall is intertwined with football, cheerleading and tailgates. Fall is fun with friends this time of year. Sometimes too much fun. Sometimes the fun clouds our judgement.

This spooky season tragedy hit too close to home. A beautiful girl. A kind spirit. A smile to light up the room. A friend to many. A good one gone too soon. A community left distraught. So much lost in an instant. One who will never make it to graduation. Such a loss for her family and friends.

One decision ended in tragedy. One momentary lapse in judgment. We all have them but many don’t understand that choices can have devastating consequences. This hits less than a year after another young life was lost in the same community. Different circumstances yet same outcome. A young life was lost. Just barely 16.

Some of the same kids are dealing with grief again. The same school system shocked. The same counselors rallying to support the young lives dealing with the chaos. Social media memory reals. So much to process. All the while life is expected to go on uninterrupted for many. Sadness lurks. Loss is ever so present. Death is not kind.

As you read this post, think of those you love. Cherish the moments. The memories. Take the pictures. Save the voicemails. Record the giggles. Don’t wait. Tomorrow may be too late. Also be aware of how loss lurks and impacts those around you. Check in on others often. Do your part. Ask questions. Be ready to listen and share in the burden of pain.

Make time for others. Choose empathy over sympathy. Be present with those who need support. Remind young lives of the importance of safety in and around vehicles. Seatbelt priorities. Number of kids in one vehicle. Driver experience. The list goes on and on.

Be cautious around holidays when many celebrations take place. Being alert on the roadways can be a life saver. Parents make sure your kids have lifelines to reach out to in case of an emergency. Consider location tracking even if your teen feels it’s a violation of their privacy. Keep communications open.

High school.

College.

Young adulthood.

It’s all the same for parents. A parent will always worry. It’s because just one tragedy could be their life sentence without their loved one. One day at a time is all we really have. Live your life to the fullest. Every day.

Pray for the community, family and friends of this young girl. Now and in the future. Sadness is hovering on my home front. It tears me up but only time can help feelings settle. A new normal. All I can do is support and help process the loss. Not an easy task with a teen.

challenges, change

Oh My Aches

Well 50 has been glorious thus far. So many aches creep up after the big 5-0. Today, I thought I would jot a few down.

The tennis ache: I have a love hate relationship with this kind of ache. I love tennis. I hate the ache in my forearm from overuse. A year ago the ache seemed insignificant. Could the big 5-0 really cause aches?

The CrossFit ache: this ache comes and goes depending on the programming of movements and/or the frequency of my attendance on a regular basis. The ache however is the same. It’s a graduating ache. You must move to keep the tightness from settling in any one place, especially the buttocks. Nobody likes a tight ass. Consistency helps with this ache but age does enlighten you when evaluating aches.

The knee ache: this one is ever so annoying. I can walk. I can bend. I can ride a bike. However, if I sit in a plane seat or a car seat for any length of time my knee is locked. The unlocking part leaves a lingering pain deep inside. Could this be old age? I have no idea what a bad knee feels like but now that I’m fifty I think about it.

Although there are physical aches, there are also emotional and social aches. The social aches come and go with time conflicts and scheduling for adults. Those who want to spend time together but then schedules and life gets in the way. The emotional aches can swing from one side to the other.

One side of the emotional ache could be with growth. Watching your child or young adult grow or not grow. The other side could be emotional aches resulting from the loss of loved ones near and far. Add that 5-0 menopausal self and you might get a an emotional wreck, front and center.

Environmental aches sneak up on you too. The annoying neighbor. The boss who is a pain. The co-worker who slacks causing you extra work.  The weather might even throw you off or makes your aches worse if it’s cold or rainy. One seems easily shaken or disturbed as into that crotchety self over fifty.

I never used to notice aches and pains as much as I have this year. Menopause. Aging. Life. It all hits at once. Or so it seems to me. My forty-five year old self was so much more indestructible. My forty-seven year old self was so adventurous. My fifty and challenged self is changing daily. Likes. Dislikes. Wants. Don’t wants. Needs. No’s. Do’s. Dont’s. I can’t even name them all because change is on the horizon, daily. I also think snoring magnifies over 50.

As I write today, I think of how much I enjoy the still of my day today. The fall air. The cool breeze. The comfy sweatpants. As day shifts to night, I will enjoy something different. The outdoors. The giggles. The challenges. The competition. I hit the field tonight with my new team. I will enjoy some fall memories with this group that will surely keep me on my toes and easily make me forget my aches of the ages.

For now I focus on moving as much as I can and as often as I can. I try to stretch my mind to try new things to counter balance my aging. I often remember to giggle. I also disregard those around me who attempt to suck the life out of me. This is a necessary step to keep the other aches at bay.

Nobody wants to add heartache or worse on top of the other aches I listed above. Well not me anyway. Time to throw my frisbees to my dogs and breathe fresh air.

author moments, challenges

Just Because…

Just because I can, doesn’t mean I will.

Just because I want, doesn’t mean I need.

Just because I do, doesn’t mean I should.

Just because.

Every day. Every week. Every month. Every year. We are all faced with should I? Could I? Would I? The decisions of life. Yes. No. Maybe so. I live in the world of yes most days. I don’t like no’s. And maybe so’s should always be yes if I’m asking but mostly no if somebody is asking me.

Just because.

If you want something, do you go for it?

If you need something, do you find a way to get it?

Did you ever get something, just because?

If I wanted a job, I’d find a way to get it. However today I see many who want jobs but have no will to get it.

If I want new shoes, I’ll buy them. Most times I don’t need, I just want. Definitely not practical but sometimes it’s just because. This is funny because the same folks who don’t have the will to get the job are also the same folks who will wait until their shoes are falling apart before getting new ones. I find the irony in this is I plan to have a backup in life. Whether it’s my shoes, my car or my job. Others fly by the seat of their pants. They have no plan, just because.

My just because is more about because I can, I will, I do. Others just because is more about because I can’t, I won’t or I missed out. Goals. Dreams. Desires. These are words in my wheelhouse. Limitless opportunities is what I always see.

Others see speed bumps, road blocks, and find excuses. Reasons not to drive forward. Reasons to sit in the parking lot today with no plan for tomorrow. No umbrella for the rainy day. No extra money for that special day. The longer you sit in this stage the longer you dread the future. All you will see is things you can’t have. You can’t do. You can’t achieve.

Just because.

Just because you need mental strength to battle the game of life. My opportunist self won’t let my mind loan out my precious head space to the I can’t of life. Will you let others invade your head space? Will you let your asshole boss dictate your long term worth? Will you wallow in self pity when life deals you a bad hand? Will you sit in status quo mode while those around you grow and prosper?

Just because you are at some unfavorable stage in life today, doesn’t mean you are stuck there. You just need will power, a little hope and a strong desire to change your circumstances. This all starts with your mind.

The I can do it mentality.

Just because you can.

Just because you will.

Just because you want to.