Recently I had the opportunity to experience a county jail with an added twist. I’ve written about visiting the jail before as a contractor recounting an inside view. I visited the exterior as part of a jail run a few years back that included running the officer obstacle training course (so much fun) and the campus which bordered the barbed wire fences and guard towers. Both experiences were memorable and offered different views of the same place.
Over the past week I had yet another view. An unexpected view. I needed to try to visit an inmate. What started out as a simple endeavor ended up extremely complex. So many things I didn’t know, didn’t expect or just couldn’t wrap my arms around.
The first big blow is no in-person visitors which is the exact opposite of the county website, which states visitation Mon-Fri and Sat/Sun for under 18. I guess they are still under COVID protocols even though most other places are not. This was funny in itself as you don’t need a mask to enter the jail but you can’t visit. The next option is a fee-based video visit, but figuring this option out almost requires an IT degree and a lot of patience.
That’s right. Get the app. Download the app. Set up a user ID. Add funds. Upload identification documents to prove who you are. Now wait. Wait until somebody in an office somewhere approves you. This took three days in my case. Once you have access, you can schedule a call. I almost forgot you need to deposit more money for the call and pay more service fees. Just when you think you are at the finish line you have to be patient again. It seems the schedule is not the same day. That means you wait longer and the person inside has no idea how hard you are trying to make contact. Big sigh.
What’s the other option? Send a letter. I was told happy mail is very uplifting. Okay, what’s the address? Well the address you mail to is far away. It has to be sorted to make sure there is no contraband. Well over the holiday, mail delays, etc. would lead me to believe this would be another dead end.
How about a phone call? Can the person make a call? Only if they have money they tell me. How do they get money? Glad you asked. There is a jail ATM. Never seen one of those before. You have to upload your picture, your social security number, address and so much more. Then you can pay money and exorbitant fees. Again, it’s not instant. It takes a day to process and the funds need to be deposited by 8am. That means if you put money in the ATM on Sunday at 4pm the inmate won’t see it until Tuesday after 8am. Delays galore.
Four days it takes to get any form of contact. This provides so much insight into what folks deal with when they are immersed in the jail system. I can’t even imagine if my parent was in jail, how a young adult could handle all the chaos associated with saying hi to somebody who probably needs some extra support during their incarceration.
This experience has taught me I for sure don’t ever want to spend time in jail. I also don’t want to have to visit anyone I know in jail. I like my freedom too much. I like to choose what I do and when I do it. I thought visiting somebody in an assisted living facility was hard in the heart of the pandemic however I would definitely say visiting a jail is 1000x harder current day.
With mental health issues challenging society today, it is bothersome to me that inmates lose not only their freedom but their ability to get compassionate care. I define compassion to include communication with willing visitors vs. starving them of hope and friendly faces.
in summary, I’d always tell somebody think carefully about actions or inactions that can land one in jail. It’s not a place I’d recommend at all.
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