Tag: emotions

challenges, travel

Southwest Where Is My Bag

2chicksandapen

Denver to Atlanta. Another day no flight out to Atlanta. Just a bunch of cancellations. Funny how Delta got 8 out of 8 flights out from the same airport. I don’t think Southwest has a clue how to recover from this self-inflicted disaster.

Corporate is still closed on 12/26 despite cancelling so many flights. I would think leadership would cut their holiday time short knowing so many of its customers are suffering. That would be a big NO!

The photo above is just a reminder of all the idle planes sitting at Denver on Christmas Day. And that was just out my little viewing window. 

If you get to customer service they will tell you they are just a call center and need to wait for corporate to give directions as they are not authorized to help solve your problem of no clothes or personal hygiene items. I heard one fella say I’ve been living in a swim trunk for 5 days and I’d like to know when I can get my bag as we have record cold temps in the teens here. Guess what? No just wait.

My bags sit in Denver somewhere in the suitcase pile of I’d guess over 500,000 suitcases. That’s like looking for a needle in a haystack. But my bag isn’t lost according to them. It’s just not presently with me. Does that mean they are not responsible? Well Southwest has that discretion per their policy online. How convenient.

I can call back every day and hold 4 hours along with the hundreds of thousands in the same boat as me. Then after 5 days I can submit a claim to corporate. Well I’m annoyed I’m just going to write and publish this shit show to note whether Southwest takes care of their client in the end or if they screw them.

Stay tuned. Day one is done and no progress. None. None at all. Corporate is still closed and their web inquiry tells me they will get back to me in 10 days. Yawn. Yawn. Yawn.

2 bags missing in action. Last seen in Denver, Colorado. Let’s see what they look like when I get them back, if I get them back.

Fun fact: your valuables are only valued at $3,800 per Southwest at a maximum. Add up the cost of lulu lemon pants, ski gear, base layers, makeup and Christmas presents and boom you are probably over that limit. Remember Southwest wants you to pack your big winter coat vs taking up overhead space that means you probably packed two expensive coats. Winter wear is a lot more costly than summer bikinis and shorts.

author moments, awareness, challenges

It’s Been A Week

2chicksandapen

This week is one for the record books. 

So much to do in my own day-to-day life. The normal tasks. The one-off tasks. The fitness regimen. The community service. The people time. Travel. Life a-z. Then a boom hits. A real shocker nobody could ever plan for. Indirect connection. Direct connection. Neither matters when the boom is so hard the shock wave spirals for miles and miles. That’s what happen when a child dies that is interwoven in communities near and far due to school, church and sports connections.

My community is mourning the loss of a young girl. The day-to-day life seems insignificant yet life continues for our family. A guilt one should not want to feel. As a coach of young girls, I check in on social media. I text. I watch. I have to keep an eye out. I see so much hurt. I check in with other parents to see how grief is setting in on their home front. I see sadness on faces that normally boast bright smiles. I see prayer groups running non stop. Everyone is trying to get by with a little help from……

God

The community

Family

Friends

Loved ones

Many are holding on to cherished memories. Many are wondering why they didn’t get to say goodbye. Others are thinking why did I not do this or maybe why did I say that. When loss hits without warning so many raw emotions are stirred up. Time has become a thief. Time is no longer an option with that person. The loss of not doing is what is so hard.

Healing has begun for this community in some ways. No one will really ever understand the why behind this incident. None of us will really be exactly the same. Some kids will learn lessons and some will sit in the darkness for many reasons. Life is full of experiences and unfortunately death is one of them. Living through loss is where growth can happen even if it’s extremely hard in the moment. I’m learning how to be a better parent for example. I’m learning how to talk more deeply with other parents on how they are handling this type of grief and/or teaching moments.

I am however not passing judgment on the young girl. I am not passing judgment on the others involved. It’s not my place. It’s also not for me to decide who was in the wrong. My job is to be patient. To learn. To love. To be present. That’s it. Just a support role. A support for whomever needs it. When they need it. Today. Tomorrow. A year from now.

I will think of the color blue a little differently now. The baby blue hue that is a memory of her bright light on the world. A soft color to represent an angel in the distance. May her new journey be one that allows her to soar among the powdery blue skies. 

As one is set to be layed to rest. I pause. I reflect on my choices. My guidance to my kids. This could be me. This could be you. This tragedy can happen in your community. Teens are not invincible despite their beliefs. It’s great to feel invincible but we all know as adults how dangerous feeling invincible can be. For now I’m one of the lucky ones. I get to hug my teen. I get to continue the process of looking at colleges. I get to support my teen during this grief.

My heart goes out to the parents who don’t have that ability any longer. My strength goes out to the families whose children’s lives were spared that night. For they feel a different kind of grief and relief and guilt. My resilience is going out to the family of the one who ultimately has to face the legal system for this unfortunate situation. Another angle of this dilemma many may forget about but one that is equally challenging. Families will hurt for years to come. 

As I close my eyes to drift into a peaceful state I say a quiet prayer for all. Everyone needs something. May peace be granted to all in the ways that each needs for healing. I am also praying for healing of all involved in the other teen incidents that just happened to occur close by in the past few weeks as well.

The teen shot leaving school.

The teen stabbed with a box cutter in the school bathroom.

The football player gunned down at the mall.

Signing off as a lucky mom today. Heartbroken for the kids and families impacted by these tragedies. May this be a reminder that we as parents are not invincible. We can all be faced with that uncertainty one day. Stay humble. Be kind. Do what you can to help others. You may need the support one day.

perspective

Let the Tears Come

2chicksandapen

You could hear it coming…a pause that lasted a little too long. The turn away from the microphone. Then, when she turned back, the tell tale crack in her voice. Tears.

The people around me became visibly and audibly uncomfortable. Squirming in chairs. A woman a few feet away recoiled, mumbling “oh no, oh don’t” under her breath. Crying isn’t allowed.

What is it about crying that gets people upset? Why is it wrong to do it in public? In a speech, ok, blubbering tears may make you harder to understand, but still. Why is that strong emotion supposed to be kept inside, kept out of sight?

For me, crying isn’t unusual. I cry when I’m happy. I cry when I’m touched by something. I cry when I’m overwhelmed or upset. And of course, I cry when I’m sad. I cry at commercials, photos, memories, songs, all kinds of stuff.

Sometimes people say crying is a sign of femininity and, therefore, weakness. I disagree and this is sexist, People’s discomfort with emotion is the real pathology. Humans are feeling beings. I am sure we all know examples of people who keep all their emotions bottled up. Sometimes those people are cold. Sometimes they wait and explode.

So I say, let the tears come. Keep talking as you weep. There are beautiful and tragic things in this world and it is ok to react to them, respond to them, and let people see us resonating deeply with this mixed-up universe.

Feeling isn’t weakness.